Sometimes items don't work out in your home for various reasons and we are understanding of that. We want you to love your purchase, and if you aren't completely satisfied with your order, we allow most items to be returned up to 45 days from the time your order is delivered. Online purchases cannot be returned in store.
In order to start a return please email firstname.lastname@example.org and one of our specialists will walk you through the return process. If you would rather call or text us, we can be reached at 903-321-2429 during normal business hours which are 8:30AM - 4:30PM CST Monday - Friday.
You can view our refund / return policy in it's entirety by clicking here.
If you are returning your items for any reason other than due to damage or a defect, there will be a 10% re-stock fee included. Return shipping is the responsibility of the customer. In the event that you have thrown away your original package, please note that we are unable to provide additional return packaging. Ensure your items are packaged properly by following our packaging guidelines provided during the return process to ensure they qualify for refund once received.